Payment Coupons, a Multi-Language Catalog, and Customer Cashback.. Zid Updates

The coupon, at the moment it makes the difference

The most sensitive moment in the purchase journey is checkout. By then the customer has effectively made their decision, but if they have to leave the page to search for a discount coupon, the odds of them returning to complete the order drop noticeably.

The solution is now direct: a discount coupon field is available right within the checkout page itself, with full control on your end over whether to show or hide it depending on each campaign you run.

This control gives you real room to experiment and measure; you can enable the field for a specific period, or tie it to a seasonal campaign, then track its effect on completion rate precisely.

Activation steps: Dashboard ← Settings ← Checkout page options ← Show discount coupon field.

💡 To measure impact faster: make the coupon valid for just a few minutes, or add a visible countdown timer for the customer. The feeling of time pressure often pushes the customer to complete the decision immediately instead of putting it off.

Every new market... deserves a catalog that speaks its language

A single catalog in one language and one currency might be enough for a local market, but it turns into a real obstacle the moment you start expanding into new markets where customers' language and currency differ from your primary market.

Previously: the catalog was tied to a single fixed link, supporting Arabic and Saudi Riyal only, and had to be copied separately for each social media platform. A fine setup for a merchant targeting one market, but very limited for any merchant managing multiple markets.

Now: the product catalog supports more than one language and more than one currency, with the ability to create an independent catalog for each platform you operate on.

Practically, this means you can:

✅ Create a dedicated catalog for each platform (Meta, TikTok, and others), instead of relying on one link for everyone.

 ✅ Choose the right language and currency for each market you target, independently of your other markets.

✅ Get the catalog link as soon as you choose the settings, with a quick copy button that saves you extra steps.

And if you manage your social media apps from the App Market, we've added a redirect link that takes you straight to the new section. Link update performance and speed have also been improved, so the feature stays effective even with a huge number of products.

The result: more accurate visibility in search engines, and a real gateway for geographic expansion, without needing any manual workaround or external tool.

You'll find this update under: SEO section ← Product Catalog.

Out of every 4 customers... one comes back

A new discount every time might get a quick result, but it's costly in the long run and doesn't build a real relationship with the customer. Retaining an existing customer remains more worthwhile than constantly acquiring a new one.

This is where cashback and the customer wallet come in: instead of a discount that immediately reduces the value of the current order, a portion of every order's value returns to the customer's wallet within your store, becoming a ready balance waiting for their next order.

We launched this feature in July, and tracked its actual impact with one of Zid's merchants. Within just one month, the results came out as follows:

📈 55% actual cashback redemption rate out of the total balance granted. 🛍️ 23% reorder rate from the same customers within the same period.

These two numbers don't just reflect a passing statistic — they're a clear signal: the customer comes back to your store specifically when they feel there's real value waiting for them, not just a temporary offer.

Enable the cashback and customer wallet feature from the dashboard, and start tracking the impact from the first month — your next number might be what we're talking about in the next update.

In conclusion

A coupon that appears at the right moment, a catalog that speaks the language of every market, and a wallet that gives the customer a real reason to return. Three different updates, but all aimed at one goal: a smoother experience for your customer, and results you can see for yourself in your store within just a few days.

Try it now, and let the numbers speak.