Skills & tools
The skills I use every day
E-commerce operations, performance optimization, AI and automation, and technical systems — plus the tools I build with.
E-commerce Operations
- Online store management (Zid)
- Order lifecycle and fulfillment optimization
- Inventory and supply chain management
- Shipping and logistics coordination
- Customer experience optimization
- Data analysis and reporting
Process & Performance Optimization
- SOP development and process improvement
- KPI tracking and performance analysis
- Operational efficiency optimization
AI & Automation
- AI-driven process optimization
- Workflow automation to reduce time and cost
- AI for data analysis and reporting, customer service (chatbots and smart responses), and product and content optimization
- Prompt Engineering (ChatGPT)
Technical & Systems
- E-commerce systems integration (payment and shipping APIs)
- Building automation solutions
- Web fundamentals (HTML, CSS, JavaScript)
- Server, hosting, and domain management
Tools & platforms
Languages: Arabic (native) · English
Skills & Tools
Tools I Use Daily
The platforms and tools I use every day to run stores, campaigns and systems — from order operations to automation and analytics.
Order & Inventory Management
Automation & AI
claude.ai – ChatGPT – Prompt Engineering
Data Analysis & Reporting
E-commerce Store Management
Zid Platform - Salla Platform
Work Tools
Jira – Trello – Notion
Shipping Coordination & Customer Service
Process Optimization
SOPs
Vendor Management
Meta Ads Manager
Managing ad campaigns on Facebook and Instagram
Google Ads
Search, display, and shopping campaigns on Google
TikTok Ads Manager
Ad campaigns on TikTok
Google Analytics
Analyzing performance, visitor behavior, and measuring results
Snapchat Ads Manager
Ad campaigns on Snapchat
Google Tag Manager
Managing tracking and conversion tags without editing code
Google Search Console
Monitoring and improving site performance in Google search results
Google Merchant Center
Managing the product catalog for Google Shopping campaigns